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Guide · Planning a website

Planning website structure: site map, page templates and navigation

Website structure — which pages exist, how they are grouped and how visitors move between them — decides whether people find what they need and whether search engines understand what the site offers. It is also the hardest thing to change later, because URLs, templates and content all depend on it. A few hours spent on structure before design saves weeks of rework.

Updated · 3 min read · DealPro

[ 01 ]

In short

In short

  1. 01

    Start from customers' questions and search demand, not from the company's internal organisation.

  2. 02

    Give each distinct service, product group or audience its own page, so it can answer one intent well.

  3. 03

    Group pages into a clear hierarchy of two or three levels; keep important pages close to the home page.

  4. 04

    Plan page templates: many pages sharing a few well-designed templates are easier to build and maintain.

  5. 05

    Readable, stable URLs and deliberate internal links are part of the structure.

[ 02 ]

Guide

Start from questions

List what visitors come to find out or do:

  • "Do you offer X, and is it right for my case?"
  • "How much does it cost, and what affects the price?"
  • "Can I trust you? Who have you worked with?"
  • "How does the process work?"
  • "How do I contact you or buy?"

Then look at search demand: which services and questions people actually search for, in which languages. Each substantial query group usually deserves its own page. See how people search in Azerbaijan.

Group and prioritise

Arrange pages into sections that make sense to visitors:

  • services or products, grouped by type or audience;
  • industries or use cases, if you serve several;
  • proof: projects, cases, reviews;
  • company: about, team, careers;
  • resources: articles, guides, FAQ;
  • contacts and practical information.

Keep the hierarchy shallow — two or three levels. Important pages should be reachable from the home page in one or two clicks.

One page, one intent

A single "Services" page that lists everything competes for nothing in particular. Separate pages for each main service allow each to answer its specific questions and rank for its queries. The same applies to industries, product categories and locations — but only where the content is genuinely different. Pages that differ only by a word look like duplicates to visitors and search engines.

Templates

Identify the page types: home, service, category, product, article, case study, contact. Each type becomes a template with defined blocks. Designing and building templates rather than individual pages keeps the site consistent and lets your team add pages later without a developer.

  • Main menu with the key sections, the same on every page.
  • Footer with secondary links, contacts and legal pages.
  • Breadcrumbs on deeper pages, showing where the visitor is.
  • Clear calls to action on every page — contact, booking, purchase.
  • Search, if the site is large.

URLs

  • Readable Latin words reflecting the hierarchy: /services/websites/ecommerce.
  • Stable: decide them once; changing later requires redirects.
  • Consistent language prefixes for multilingual sites: /en/, /az/, /ru/. See multilingual URL structure.

Pages should link to related pages in their text: a service page to relevant case studies and articles, an article to the service it relates to. Internal links help visitors continue and help search engines understand which pages are important and how they relate.

Documenting the structure

The result of this stage is a site map (a tree of pages), a list of templates with their blocks, and — for existing sites — a table mapping every old URL to its new place. These documents guide design, content and development. See website project stages.

[ 03 ]

FAQ

Frequently asked questions

How many pages should a small business website have?

As many as there are distinct things customers want to know or do. For a small service business, that might be a home page, a page per main service, projects, about, contacts and a few articles.

Should we copy a competitor's structure?

Look at competitors for ideas and gaps, but base your structure on your own customers and services. Copying often reproduces their mistakes.

Can the structure change after launch?

Yes, but carefully: new pages can be added freely; changing or removing existing URLs requires redirects to keep visitors and rankings.

Related reading

[ 04 ]

Next step

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